Ordering is easy. I love when i add an item to my cart it does this thing like sparkles all the way to cart. Makes you want to add more. Completing payment is easy. You receive an email confirmation. Shipping is fast and free if you meet requirements; make sure you order more than $20. Just add a button to your order they male perfect gifts to share with friends. The package- my tshirt in a plastic bag then housed in a nice Know Definition logoed canvas sling back pack.Product: i love the branding in the shirt the size and message is printed on to the shirt with an inspiring message. The feel is soft, like its been prewashed. The fit is true to size. The look: a conversation starter. This lady is the true definition of Black Queen. The KD family are the real deal. I highly recommend all of their products. Have fun. Enjoy and Know Definitions.